Shipping fees
Shipping costs include packaging, handling and postage. They can contain a fixed part and a variable part depending on the price or the weight of your order. We advise you to group your purchases in a single order.
Delivery method
All our deliveries are made by La Poste in Colissimo Suivi 48H (Metropolitan France, Corsica, Monaco).
Delivery delay
All the deadlines announced are calculated in working days (excluding Saturday, Sunday and public holidays). The times indicated are average times and correspond to the times of processing, preparation and dispatch of your order. In the event of payment by check, the order will only be processed upon receipt of the check. To these deadlines, it is necessary to add the delivery time of 48 Hours announced for the colissimo service followed by La Poste. Orders validated before 1:00 p.m. will be processed the same day.
Return
In accordance with article L. 1 2 1 - 20 et seq. Of the Consumer Code, the Customer has 14 days from receipt to return the product which does not suit him. The refunded amount includes the price of the products as well as the shipping costs. The Customer must return the product to the following address:
Institut kurde de Paris, 106 rue la Fayette, 75010 Paris - France. To ensure the tracking of the package, the customer is advised to make the return in tracking package.